All orders are processed within 2 to 4 business days (excluding weekends and holidays) after receiving your order confirmation email.

You will receive another notification when your order has shipped.

Domestic Shipping Rates and Estimates

We do offer fast (7 to 15 Business days) and free worldwide shipping.

how do I check the status of my order?

When your order has shipped, you will receive an email notification from us which will include a tracking number you can use to check its status. Please allow 48 hours for the tracking information to become available. If you haven’t received your order within 10 days of receiving your shipping confirmation email, please contact us at support@j-pro.co with your name and order number, and we will look into it for you.

Shipping to P.O. boxes

Some carriers have limitations around shipping to P.O. Boxes. If one of your carriers falls into this group, you should look up their policy and communicate it to your customers here.

If you have any further questions, please don’t hesitate to contact us at:

support@j-pro.co

J-PRO

US Office: 1317 Edgewater DR #3929 ,Orlando FL 32804 United States of America